Privacy Policy for Tucalma.com
Effective Date: 2024
Thank you for visiting our Privacy Policy. This Privacy Policy (“Policy”) explains how Tucalma.com (“Tucalma,” “we,” “us,” “our”) collects, uses, and discloses personal information from and about you, and your choices regarding this information. This Policy applies to our website and any related services (collectively, “Services”).
This Policy does not apply to any websites, apps, or services we do not own or control. It also applies to personal data collected offline, such as through customer service inquiries.
By using or accessing our Services, you acknowledge and agree to this Policy and our practices regarding your personal information. Please read it carefully. For any questions, you can contact us at yazidmaw@gmail.com.
1. Information We Collect
Information You Provide to Us
We collect personal information you provide directly, such as:
- Contact Information: Name, email address, and physical address (if necessary for orders).
- Account Information: Login credentials, preferences, and areas of interest.
- Order Information: Billing and shipping details, payment methods, and transaction history.
- User Content: Comments, photos, feedback, or posts submitted to our platform.
- Communications: Emails or other interactions with customer service.
- Health Information (if applicable): Details relevant to your use of health-related services.
Information We Collect Automatically
We automatically collect certain information when you interact with our Services, including:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Information: Pages viewed, time spent on the site, and other interaction details.
- Location Data: General location inferred from your IP address or precise location when enabled.
Information from Other Sources
We may supplement the information we collect with data from:
- Social Media Platforms: If you interact with us via social networks.
- Third-Party Services: For analytics, marketing, or compliance purposes.
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: Provide, operate, and maintain the website.
- Personalization: Tailor content and features to your preferences.
- Customer Support: Respond to inquiries or resolve issues.
- Analytics: Understand and improve website performance.
- Marketing: Send promotional emails or advertisements (with your consent).
- Compliance: Adhere to legal and regulatory requirements.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Service Providers: For hosting, payment processing, or analytics.
- Legal Authorities: When required by law.
- Business Partners: To facilitate specific services you request.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, including:
- Essential Cookies: For basic site functionality.
- Performance Cookies: To analyze website performance.
- Advertising Cookies: For tailored marketing.
You can manage cookies through your browser settings.
5. Your Rights
Depending on your location, you may have the following rights:
- Access the personal data we hold about you.
- Request corrections or deletions.
- Withdraw consent for specific uses of your data.
To exercise these rights, contact us at yazidmaw@gmail.com.
6. Data Security
We use reasonable measures to protect your information but cannot guarantee complete security. You are responsible for maintaining the confidentiality of your account details.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 13. If we learn that a child has provided personal information, we will delete it.
8. Changes to This Privacy Policy
We may update this Policy periodically. Changes will be posted on this page with the updated Effective Date.
9. Contact Us
If you have any questions about this Privacy Policy or our practices, contact us at:
Email: yazidmaw@gmail.com